Amazon DSP DOT Physicals: Fleet Services for Delivery Service Partners

Step 1: Schedule or Walk In

DSP fleet accounts receive priority scheduling. Call 704-544-3494 to schedule multiple drivers or walk in during business hours. For peak season hiring, we accommodate high-volume same-day processing.

Step 2: Complete Medical History Form

Drivers complete the FMCSA medical history questionnaire documenting current medications, medical conditions, and health history. Accurate disclosure ensures proper evaluation and prevents certification delays.

Step 3: Physical Examination

Our FMCSA-certified medical examiner performs the complete DOT physical including vision screening (20/40 minimum), hearing test (whisper test), blood pressure measurement, urinalysis, and physical assessment of cardiovascular, neurological, and musculoskeletal systems.

Step 4: Certification Determination

Based on examination findings, drivers receive certification for up to 24 months. Drivers with managed conditions (hypertension, diabetes) may receive shorter certification periods with specific monitoring requirements.

Step 5: Documentation Delivery

Drivers receive their DOT medical card immediately. DSP fleet accounts receive electronic copies of the Medical Examiner’s Certificate (MCSA-5876) within 4 hours. Results submit to the FMCSA National Registry within 1 hour.

Required Documentation

• Valid photo ID (driver’s license or passport)
• Current glasses or contact lenses if worn for driving
• Complete list of current medications with dosages
• Names and contact information for treating physicians

Condition-Specific Documentation

• Diabetes: Recent A1C results (within 90 days), blood glucose logs
• High Blood Pressure: Blood pressure log if readings are borderline
• Sleep Apnea: CPAP compliance download showing 4+ hours/night on 70%+ of nights
• Heart Conditions: Cardiologist clearance letter, recent stress test results
• Vision Correction: Recent eye exam results if wearing corrective lenses

After Hospital Stay or New Diagnosis

• Hospital discharge summary
• Specialist clearance letter for return to commercial driving
• Updated medication list with any changes
• Follow-up appointment documentation

Do all Amazon DSP drivers need DOT physicals?

Not all Amazon DSP drivers require DOT physicals under federal law, but requirements depend on vehicle weight and operational scope. Drivers operating vehicles over 10,001 lbs GVWR, crossing state lines commercially, or holding CDLs must maintain valid DOT medical certification. Additionally, many DSP owners require physicals for all drivers as part of their safety programs, even when not federally mandated. Amazon’s compliance standards may also require medical certification beyond minimum federal thresholds. Contact your Amazon DSP liaison to confirm specific requirements for your operation.

How quickly can you certify new Amazon DSP drivers?

Most new DSP drivers complete their DOT physical in 30-45 minutes with same-day certification. Walk-ins are welcome during business hours, though calling ahead ensures minimal wait times during busy periods. For high-volume hiring, we accommodate groups of 5-10 drivers per session. Peak season hiring may require advance scheduling to guarantee same-day processing. Drivers who meet all FMCSA standards receive their DOT medical card before leaving our office, with electronic documentation delivered to your fleet contact within 4 hours.

What happens if a DSP driver doesn’t pass the DOT physical?

Drivers who don’t meet certification standards receive detailed guidance on next steps. Many common issues—elevated blood pressure, uncontrolled diabetes, untreated sleep apnea—can be addressed with medical treatment. We provide specific documentation requirements for return visits and coordinate with treating physicians when needed. DSP fleet contacts are notified of any certification issues so you can adjust scheduling and staffing accordingly. Most drivers who initially don’t certify can achieve certification within 2-4 weeks after addressing identified health concerns.

Can DSP drivers with diabetes or high blood pressure get certified?

Yes. Our examiners certify drivers with well-managed diabetes and hypertension daily. For diabetes, drivers need documented A1C control and no history of severe hypoglycemia. Non-insulin diabetes typically qualifies for 12-24 month certification. Insulin-treated diabetes requires the ITDM exemption process. For hypertension, blood pressure under 140/90 qualifies for 2-year certification; readings between 140-159/90-99 receive 1-year certification. Blood pressure at or above 180/110 requires treatment before certification. Bring documentation of your treatment compliance to your appointment.

How do you handle peak season DOT physical volume for DSPs?

We expand capacity during Amazon’s peak hiring seasons (Prime Day, holiday peak) to accommodate DSP needs. Strategies include extended hours, Saturday availability, group scheduling for 5-10 drivers per session, and priority access for established fleet accounts. DSPs who contact us before their hiring ramp-up receive guaranteed appointment availability throughout peak periods. We recommend establishing your fleet account and communicating anticipated hiring volumes at least 2 weeks before peak season begins.

Do you provide drug testing for Amazon DSP drivers?

Yes. We offer DOT-compliant 5-panel drug testing under 49 CFR Part 40 for pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up testing. Drug testing can be combined with DOT physicals at the same visit for efficient new hire processing. We also provide non-DOT drug testing for DSPs with additional screening requirements. Results process through certified laboratories with chain-of-custody documentation for your compliance files.

How does expiration tracking work for DSP fleets?

DSP fleet accounts receive automated expiration notifications at 60, 30, and 14 days before each driver’s certification expires. Notifications go to your designated fleet contacts—not individual drivers—ensuring management visibility into upcoming recertification needs. This system prevents compliance gaps that could impact your Amazon scorecard. You can also request monthly fleet status reports showing all driver certification dates, upcoming expirations, and any drivers requiring follow-up documentation.

What documentation do DSPs receive for compliance files?

DSP fleet accounts receive comprehensive electronic documentation: Medical Examiner’s Certificate (MCSA-5876) within 4 hours of examination, FMCSA National Registry submission confirmation within 1 hour, and batch reports for groups of drivers examined together. Documentation delivers directly to your designated compliance contact—no need to collect paperwork from individual drivers. We maintain records accessible for Amazon audits and can provide verification letters upon request.